Books at delhibookstore.com are owned by Delhi Book Store, 19 Ansari Road, Darya Ganj, New Delhi – 110 002, India. This Sales Policy regulates all purchases made on or through this web interface. When a purchase is done through delhibookstore.com the buyer agrees to accept all the terms and conditions of this policy.
The terms and conditions of this sales policy may be revised by updates without any prior notice. Customers are requested to review the terms and conditions from time to time.
Before any purchase or transaction with delhibookstore.com, the customer must register as a member. This involves opening an account with a valid email and password. Items purchased or added to the cart will be stored in the account for future reference.
Customers are responsible for keeping their login credentials confidential. Any misuse due to shared or disclosed credentials will be the responsibility of the account holder.
If using a shared or public computer, customers must log out after use. delhibookstore.com is not liable for any loss due to failure to log out.
Any registered customer can purchase from delhibookstore.com. Transactions are considered complete once payment is authorized and the order summary is generated. If any fraudulent activity is detected, delhibookstore.com reserves the right to cancel the order without prior notice and notify the customer via email.
Books may be returned within 30 days of dispatch for a full refund (excluding applicable freight charges). If the return is due to an error from our side, shipping charges will also be refunded.
We do not offer replacements or exchanges. Only refunds are provided, and only for items that have been received and are in original condition.
Refunds are processed under specific conditions. Delivery and processing charges are deducted from the refund amount.
Books purchased from our physical showroom cannot be returned online and must be returned directly at our store.
Once a return is received and processed, customers will be notified via email. Refunds are issued in the original payment method within 7 days.
Returns must be requested within 30 days of dispatch through the My Account section.